FAQ about Stackhero for Docker cloud

The recommended method is to use the Docker CLI you already have on your computer. You just need to add a configuration to establish the encrypted connection to your Stackhero instance.
You will then be able to deploy your containers using the docker start or docker-compose up commands, just as easily as you do on your computer!

Not at all. Kubernetes is excellent for large enterprises with dedicated teams managing the cluster.
In the real world, most companies lack such human resources and seek the most efficient deployment methods.
That is why we created Stackhero for Docker with our customers' simplicity and productivity in mind.

We don't limit the number of containers you can start. As long as your instance is powerful enough, you will be able to add as many containers as you want.

We add a pre-configured Traefik server to each instance, allowing you to manage HTTPS right from the start, without the hassle of creating and renewing TLS certificates.
To use it, you simply need to add a few labels to your container configuration to specify to Traefik the domain names you wish to use.

We don't limit the number of domains you can link to your instance, so you can create as many websites as you want and use them with HTTPS without any limit.

We don't charge for network transfers or disk exchanges!
We aim to provide a straightforward and transparent solution, with no hidden costs, so you know the exact price of the service before you begin.

Since Stackhero provides managed services, SSH access is not available. For any installation needs, please contact support to explore possible solutions.

Absolutely! Your instance has its own firewall where you can decide which IPs have access to which port in just 2 clicks.

We developed our own cloud software solution, making us entirely independent from cloud providers. We deploy this innovative solution directly on bare-metal servers, offering you exceptional performance and stability.

Stackhero is a French company operating under European and French laws.
Servers are located, depending on your choice, either in the European Union (France) or in the USA.
Backups are stored in the European Union.

Your service consists of multiple subservices. All of them run in containers within a virtual machine that is entirely dedicated to you.
This VM is completely private and isolated from other clients, providing a highly secure environment with very high performance.
It is hosted on a bare-metal server running Stackhero DC OS, our own Linux distribution.

We use disks that are physically connected to your instances.
We don't use network disks, unlike traditional cloud solutions, which are slow and costly.
This way, we ensure optimal performance and exceptional IOPS.

The issue with traditional backup systems is that files are saved at different time intervals.
Let's say you have 2 files, a.txt and b.txt. Your backup starts at 9 a.m. and finishes at 10 a.m.
The file a.txt will contain data from 9 a.m. and b.txt will contain data from 10 a.m.
This is common in backup systems and leads to significant consistency issues.

This is why we developed an in-house backup system that captures an atomic image of your instance at a precise moment.
Atomic in the sense that we can guarantee all files in the backup are captured at exactly the same time.
If your backup starts at 9 a.m., all files will have data from 9 a.m. You have a perfectly consistent and reliable backup.

Backups are initially sent to a dedicated server, which verifies and validates the data. Once these checks are approved, the backups are encrypted and archived.
Encryption uses ECDH and Curve25519 as part of the OpenPGP protocol, with a unique key generated for each backup.

At the start of each month, our system calculates the number of hours your services were operational, and a detailed invoice is generated.
You receive a single monthly invoice that consolidates all your services, clearly explained and easy to understand. Your accounting department will love it!

Stackhero's primary mission is to provide a platform that is easy to use, extremely reliable, and highly secure.
A key element in achieving this mission is the annual attainment of the ISO 27001 certification, a globally recognized quality and security label.
This certification, awarded following a rigorous audit conducted by an independent external body, attests to compliance with the strictest international standards in information security.